Having trouble with your Chromebook?  These are some quick fixes you can try yourself before putting in a help ticket. 

**Table is best viewed using Google Chrome browser on your mobile device or pressing the "View Full Site" button on the base of the app if using Safari**

BHS Feeder Technology Support Options	bhs_tech@bismarckschools.org 701-323-4825 - (Leave Message)	Buildings in Feeder Bismarck High Wachter Middle Lincoln Moses Myhre Prairie Rose Solheim Will-Moore
CHS Feeder Technology Support Options	chs_tech@bismarckschools.org 701-323-4925 - (Leave Message)	Buildings in Feeder Century High Horizon Middle Centennial Grimsrud Highland Acres Liberty Northridge Roosevelt
LHS Feeder Technology Support Options	lhs_tech@bismarckschools.org 701-323-4875 - (Leave Message)	Buildings in Feeder Legacy High Simle Middle Miller Murphy Sunrise Pioneer
Team BPS Technology Support Options	bps_tech@bismarckschools.org 701-323-4046 - (Leave Message)	Buildings in Team BPS SCHS DBGR Manchester Charles Hall St. A's Hughes/Life Ed FNT

	Google Meet *links to help videos*	Microsoft Teams *links to help videos*	BigBlueButton *links to help videos*
Android/iOS app	Android Meet app iOS Meet app	Android Teams app iOS Teams app	No app required. BigBlueButton supports HTML5 dynamic content.
Login	Students login with @bpsapps account.  If they are logged into a Chromebook, they do not need to log into a Google Meet.	Students login with @ms.bpsapps.org account (same password as @bpsapps account)	Access via activity with a LearnBPS course
How to join a scheduled meeting	Google Meet Quick Start - Students  Click on the invite or join through the code in the top banner of the student’s Google Classroom Guardians Guide to Google Meet	Click the invite link	Click activity link in LearnBPS course
Grid View	Yes, 16 tiles (coming soon: 49 tiles)	Yes, 6 in desktop/mobile apps (in dev: 49 tiles) Grid view not available in web app	Yes, potentially up to 16, but depends on the screen size and if the presentation board is open/displayed
Participants can blur background	Coming soon	Yes in desktop/iOS mobile apps No in Chromebook & Android apps	No
Screen share	Yes	Yes	Yes
Captions	Yes	Yes	Yes
Chat	Yes	Yes	Yes
Raise hand	Coming Soon	yes	Yes

How to be a responsible digital citizen on Google Meet: Google Meet for Families & Students

5 Google Meet Etiquette Tips poster: 5 Google Meet Etiquette Tips.pdf

Online Class Meeting Expectations poster: Online Class Meeting Expectations.pdf

Cyber Security Awareness: It is essential to consider cybersecurity and data privacy to minimize risks to students and educators. We must be aware of misinformation through unsafe links and tricks asking for login credentials, credit card information, and other personal details. Educators and technology staff will never ask for your login credentials via e-mail or threaten to turn off access to school accounts. No purchasing information such as your credit card number will ever be needed. If you are suspicious of the validity of any message you receive please call your school to verify.

Blended Learning Device and Internet Access

Policy ACDA - Responsible Use

Internet Access: Plans for face-to-face, hybrid and distance learning will be dependent on connectivity to the internet.  For maximum flexibility, home internet access will be important.  If you do not have reliable internet service (one capable of supporting your child(ren)  in video connectivity to their teachers) the following providers offer a variety of plans.

• BEK Communications 
• https://bek.coop
• Phone: 888-475-2361
• Email: bekcomm@bektel.com
  
  
• Midco
• https://www.midco.com
• Phone: 800-888-1300
• Please see this link (https://bit.ly/midcointernet) for more information about the Midco Lifeline programming and internet basics packages from Midco.

• As an additional measure BPS has enabled drive-up (Park and Learn) Internet access near all school district buildings. Our network names are “BPS-Student” on a Chromebook or “BPS-Guest”.
  
  
• If you are having difficulty securing home internet, contact the BPS Technical Support for assistance.